To keep this brief I personally love this place. I have talked with people in all areas of this business. All have been MORE then friendly/ knowledgeable/ helpful. My friend bought add ons from another dealer in the area and when it came time too fit them the dealer didnt seen too have the time of day for him so I suggested Southside. They got him booked in and took care of him which I really believe restored his faith in the company and the brand. I would highly recommend Southside HD to anyone. All departments seem too bend over backwards too accommodate!